Privacy Policy

Your privacy and data security are our top priorities. Learn how we protect and handle your information.

Last Updated: January 15, 2024

1. Introduction

Welcome to PDFMechanic. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Important: By using PDFMechanic, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We collect several types of information to provide and improve our services:

Personal Information

When you use our services, we may collect personal information that can identify you, such as:

  • Email address (if provided voluntarily)
  • IP address and device information
  • Usage data and preferences

File Data

When you upload files for conversion:

  • Files are processed temporarily and automatically deleted after conversion
  • We do not store your files on our servers long-term
  • File content is not accessed or reviewed by our team

Note: We implement strict data processing protocols to ensure your files are handled securely and deleted promptly after processing.

Data Type Collection Method Purpose
Technical Information Automatically via cookies and logs Service functionality and analytics
Uploaded Files User submission Temporary processing only
Contact Information Voluntary user input Customer support and communication

3. How We Use Your Information

We use the information we collect for various purposes:

  • Service Provision: To process your file conversions and provide our core services
  • Improvement: To enhance and optimize our website and services
  • Communication: To respond to your inquiries and provide customer support
  • Security: To monitor and protect against fraudulent activity
  • Analytics: To understand how users interact with our services

We do not: Sell your personal information to third parties, use your files for any purpose other than conversion, or retain your files after processing.

4. Data Protection & Security

We implement comprehensive security measures to protect your information:

Technical Safeguards

  • SSL encryption for all data transmissions
  • Secure server infrastructure with regular security updates
  • Automated file deletion protocols
  • Regular security audits and vulnerability assessments

Operational Measures

  • Limited employee access to user data
  • Strict data processing agreements with service providers
  • Regular staff training on data protection

Security Commitment: While we implement industry-standard security measures, no method of transmission over the Internet or electronic storage is 100% secure. We continuously work to enhance our security protocols.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality
  • Performance Cookies: Help us understand how visitors interact with our website
  • Functionality Cookies: Remember your preferences and settings

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

6. Your Rights & Choices

You have certain rights regarding your personal information:

  • Access: Request information about the personal data we hold about you
  • Correction: Request correction of inaccurate personal information
  • Deletion: Request deletion of your personal data
  • Objection: Object to processing of your personal data
  • Portability: Request transfer of your data to another service

To exercise these rights, please contact us using the information provided below.

Frequently Asked Questions

Do you store my files after conversion? +

No, we automatically delete all uploaded files immediately after processing. Our system is designed to ensure your files are not stored long-term.

Is my data shared with third parties? +

We do not sell or share your personal data with third parties for marketing purposes. We may use trusted service providers to help operate our website, but they are bound by strict data protection agreements.

How can I delete my personal information? +

You can contact us at any time to request deletion of your personal information. We will process your request in accordance with applicable data protection laws.

Do you comply with GDPR and other privacy regulations? +

Yes, we are committed to complying with applicable data protection laws including GDPR, CCPA, and other privacy regulations. Our practices are designed to meet these requirements.

Policy Updates: We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.